888 Waste – Privacy Policy
888 Waste Pty Ltd
Effective date: [Insert date]
888 Waste Pty Ltd (“888 Waste”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect personal information collected through our website contact forms and skip bin hire forms.
1. Personal Information We Collect
We only collect personal information that you voluntarily provide when you:
- Submit a contact enquiry form
- Submit a skip bin hire or service request form
The personal information we may collect includes:
- Name
- Business name (if provided)
- Email address
- Phone number
- Service address or suburb
- Details relating to your enquiry or service request
We do not collect sensitive information.
2. How We Collect Personal Information
Personal information is collected directly from you when you complete and submit forms on our website.
We do not collect personal information through:
- User accounts
- Cookies for tracking or profiling
- Third-party marketing tools
3. Purpose of Collection
We collect and use personal information for the following purposes:
- Responding to enquiries
- Providing quotes and information about our services
- Arranging and delivering skip bin hire and waste services
- Communicating with you about your request
- Internal administrative purposes
We do not use your information for unrelated marketing purposes.
4. Disclosure of Personal Information
We may disclose personal information only where reasonably necessary to:
- Deliver requested services (e.g. drivers or subcontractors)
- Comply with legal or regulatory obligations
We do not sell, rent, or trade personal information to third parties.
5. Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information may be stored:
- Electronically on secure systems
- In limited cases, in hard copy form
Access to personal information is restricted to authorised personnel only.
6. Retention of Information
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and regulatory requirements
When personal information is no longer required, it is securely destroyed or de-identified.
7. Access & Correction
You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.
We will respond to all reasonable requests within a reasonable timeframe.
8. Complaints
If you believe we have breached your privacy, you may contact us in writing. We will investigate the matter and respond as soon as reasonably practicable.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
10. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact:
888 Waste Pty Ltd
📧 Email: hello@888waste.com.su
📞 Phone: 1800 888 927
📍 Head Office: Factory 50, 41-49 Norcal Road, Nunawading, VIC, Australia, Victoria 3121